What our customers say about us...
At Wimoths, complete customer satisfaction is our number one priority. After all, it’s our customers that have helped us to grow over the past 30 years to become one of the UK’s largest suppliers of Citroen and DS vehicles, and more recently Mitsubishi. From new car sales to approved used vehicles, aftersales services to manufacturer approved parts, we pride ourselves on our expertise and exceptional customer care. We understand that buying a vehicle, new or used, is a huge commitment and strive to ensure that every time you contact us or visit one of our showrooms, you enjoy a first-class experience.
Our customers’ opinions matter – in fact we value them above all else – and for this reason we take all feedback seriously. Your reviews help us to maintain a high standard of service, and sometimes to understand where things can be improved. Positive or negative, we use your comments to nurture our business and to ensure that we continue to deliver the care that motorists expect.
Please feel free to leave feedback regarding your experience with Wilmoths Group on our Facebook page, via Google or by emailing us.We hope that you found it to be positive, but please let us know if there are any changes, big or small, that we could have made to improve the way we do things.
Our original enquiry ended without a sale , mainly due to price level ,but after comparing various main Citroen dealers since , it became apparent that Wilmoths at Folkestone had a professional and experienced attitude with our contact, Daniel Kemp. No pressure to buy , as many test drives as necessary. Plenty of time to negotiate prices , aftercare services, etc. We did buy and were very happy with our experience at Wilmoths, Folkestone.
- Denise K O'Donoghue
We are very happy with the sales team particularly Adam Ososki who went out of his way to speed things up. Staff in general are friendly and helpful and our new car is very enjoyable to drive.
- Angelika Welz
I recently bought my car from here, a Citroen Cactus. Very pleased with the car. Even more pleased with the service. My purchase was dealt with through a gentlemen called Adam who was great help through the entire thing from start to end. Very transparent about how everything worked and what he was doing. I also had to take my 1 year old son with me on both occasions and Adam was very patient through the process whilst he was misbehaving. I would definitely come back to but my car, I just hope the servicing customer service is as good as the sales.
- Matthew Pearce
Best service I have ever received, they have been absolutely fantastic from the moment my wife and I purchased our vehicle. They have been friendly and approachable with the best after sales support I have ever experienced.
- Juan Bishop
Have bought 11 cars from this branch of Wilmoths, even though I now live in Somerset. Very helpful sales people (Alvin) who will do everything he can to find the car you want at the best price, irrespective of the effort required. Breath of fresh air for me!
- Phil Gallo
Have bought from Matt at this dealership previously..very good service.Considering buying another used car. Went in yesterday for a look. Back today and took out 4 vehicles for test drives. No complaints from Matt who had to juggle all the cars on the forecourt. Have come home to make a decision...no pressure put upon us...makes a nice change at car dealerships. Would highly recommend them.
- Wendy Chrismas
I have bought both personal cars and business vans from here over the last few years. Staff have always gone out of their way to find me the right deal. We have also used them for servicing and have been well looked after on all visits. Thoroughly recommended.
- Simon Perks
Always great service. Old car broke down the day before our holiday. Wilmoths sold us a new car, cleaned and serviced it and we got away on time. Servicing is great and wouldn't go anywhere else now. Personal customer care. Excellent.
- Dave Thornton
Service surpass five star, Friendly, professionalism on point, wide rang of cars , and different colours to choose from. Absolutely loving my new car. Massive thank you Elaine , for putting up with me after changing my mind at the last minute. I will recommend anyone to Wilmoths Citroën Crayford ,The service is of very high standard #Love#love#Love
- Angela Johnson
Very friendly, willing sales team. As we were buying the car mainly for one of our dogs, Dave suggested coming back with him for a 'test drive'. Sam then took over from the test drive onwards. Extremely happy with the service, the vehicle was very well presented and would recommend Wilmoths to anyone.
- David Hardy