Citroen FAQs

As one of the UK's largest Citroën dealerships, Wilmoths Group cover a wide range of locations across the South of England, including Kent, Sussex, Hampshire, Surrey and Berkshire.

We're a proudly approved Citroën dealer, committed to offering fantastic customer service as well as competitively priced new and used Citroën cars.

For those who aren't too familiar with Citroën cars, we've put together some of our most frequently asked questions, which we hope will offer some useful information on why any Citroën model is a wise choice.

If you can't find the answer you're looking for, feel free to submit an enquiry about a vehicle or finance options here. Alternatively, contact one of our teams using the Contact Us page.

Wilmoths FAQsWho owns Citroën?

Since the 1970s, Citroën has been owned by Groupe PSA, a French multinational manufacturer.

Wilmoths FAQsAre Citroën cars reliable?

The excellent build quality of Citroën vehicles means they have scored well in recent reliability surveys. The 2017 AutoExpress survey of the most reliable cars on the market, for example, featured several Citroën models.​

Wilmoths FAQsAre Citroën C3 good cars?

The Citroën C3 is a supermini that’s great for young families and those living in urban environments. It’s a spacious, comfortable model with economic engine choices and a host of safety features for your peace of mind. Contact your local WIlmoths dealer today to book a test drive.​

Wilmoths FAQsWhere Citroën cars are made?

​Citroën vehicles are built at assembly plants across France, with different factories specialising in different models.​

Wilmoths FAQsWhat is Citroën Multicity Connect?

Citroën Multicity Connect is a portal of applications available via the infotainment system in C4 Picasso, Grand C4 Picasso and C4 Cactus models. The service has now been replaced by MyCitroën and can no longer be renewed online. To find out more about either service, contact your local WIlmoths Citroën dealer.​​

Wilmoths FAQsHow long is a Citroën warranty?

A standard Citroën warranty on a new car is three years. This is comprised of two years’ unlimited mileage warranty from the manufacturer and a third year dealer warranty, which lasts up to the elapse of three years or a total of 60,000 miles.

Wilmoths FAQsAm I eligible for Citroën Motability?

To be eligible for Citroën Motability, you must have 12 months’ award length remaining on a qualifying mobility allowance provided by the government. To find out more, visit our Motability page or contact your local Wilmoths Citroën dealer today.

Wilmoths FAQsWhat Citroën finance options are available to me?

A range of finance packages is available from Wilmoths Citroën to help you fund your purchase. These can be tailored to meet your needs and include leasing and purchase options. To find out more, visit our vehicle finance page or contact your local Wilmoths Citroën dealer.

Wilmoths FAQsHow do I use Citroën Park Assist?

Park Assist helps you to find a suitable parking space and guides your vehicle into it. To use it, simply select the reverse gear and steer, accelerate and brake as necessary. The system provides audible signals and a clear picture on the touchscreen to aid your parking. It is available on the C3 Aircross, new Berlingo, C4 Space Tourer and Grand C4 Space Tourer.

Wilmoths FAQsHow much will my Citroën service cost?

The cost of your Citroën service depends on the model you own and the type of service you need. For a quotation, contact the servicing department at your local Wilmoths Citroën dealership.

Wilmoths FAQsWhy should I service my Citroën?

Regular servicing is essential for maintaining your Citroën’s performance for longer. It is critical in maintaining the various components of your vehicle, ensuring fluid and oil levels are adequately topped up, and spotting and rectifying any issues that may be present before they become a serious problem.

Jarretts Motors Limited T/A Wilmoths is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Jarretts Motors Limited T/A Wilmoths to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services (UK) Limited. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.