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Citroën Servicing & Repairs

At Wilmoths Citroën you can rely on us to deliver exceptional customer service throughout ownership. Whether you purchased your vehicle from us or not, we promise to provide a high standard of care to you and your car and our aftersales teams will help you keep your car looking and running like new.

Regular servicing and maintenance can help keep your Citroën in prime condition journey after journey. A full service history will also preserve the future value of your car, so if and when the time comes to sell it, you can be sure you’re getting the best possible price. Meanwhile, MOTs are a legal annual requirement if your vehicle is aged three years or more, so why not come to us for a competitive rate?

Whether you require an annual service or you’ve noticed an electronic fault, our state of the art diagnostic equipment will ensure your vehicle remains in excellent condition. Our manufacturer-trained technicians are committed to getting you back on the road as soon as possible and if you’re in need of a repair, you can rest assured that we only used genuine parts made especially for your vehicle.

We like to make your experience with us as convenient as possible. If you thought booking a service was difficult, think again. When you come to us you can arrange a date and time that suits you online. Simply submit a few details to us and a member of our team will be in touch to confirm the details.

As an authorised Citroën repair centre, we know your vehicle inside and out. If you have any questions about what we can do for you, or you’d like to arrange an appointment, feel free to contact your local showroom. You’ll find our dealerships in Ashford, Crayford, Eastbourne, Folkestone, Guildford, Hastings, Maidstone, Southampton, Winchester, Wokingham and Uckfield.

Citroen Servicing FAQ's

How often should I service my car?

Servicing FAQ's

Servicing your car is very important. It ensures that your car runs smoothly and minimises the chances of a breakdown. Most manufacturers recommend that vehicles are serviced every 12,000 miles or every 12 months, whichever is first. This is an opportunity to identify potential issues and fix them before they become more costly.

What is an MOT?

An MOT is a legal requirement for vehicles over three years old. It is an annual safety test that checks a car’s roadworthiness and exhaust emissions against the legal standards. It must be conducted by an authorised test centre such as Wilmoths Citroën.

What is a full-service history?

A full-service history is a complete record of all of the repair or maintenance work that has been carried out on a car. It includes the dates, locations and details of the work carried out.

Are car service plans worth it?

Service plans are a way of budgeting for your regularly scheduled services. They help to avoid expensive bills by spreading the cost in monthly instalments. We have service plans available that can help you budget so that when your service is due, all you have to do is book your car into our service centre. To find out more, contact Wilmoths Citroën.

How much will it cost to service my car?

The cost of a car service depends on the make and model of the car and where your car is based. This is because car parts differ in cost for different models and labour costs vary in different regions. For an accurate service quote, contact Wilmoths Citroën.

Is a car service necessary?

Car servicing is recommended because it will run better if it is well cared for. If it runs low on any fluids or any parts are not functioning properly, it can affect the performance of the car. This may cost you more in fuel and repair costs in the long run.

How long does a car service take?

The length of time it takes to service a car will depend on several factors including the type of service (interim or full) and whether any problems are detected and therefore need to be fixed. On average a full service takes around three hours and an interim around an hour-and-a-half.

What does a car service include?

A car service includes up to 50 or more component checks and adjustments. These include lights, tyres, exhaust emissions, brakes, oil levels and filters.

Should I service my car at the dealership?

There is no obligation to have your car serviced at the dealership, however you might find that in doing so, your car receives software upgrades or some non-essential recall work without extra charge.

What happens if my cars fail its MOT?

An MOT failure notice will state exactly why your vehicle failed its MOT. It will also detail what needs to be fixed in order to achieve a pass. Your car can be retested at the same location within 10-working days without a retesting charge.

When should you check your tyre pressure?

Tyre pressure should be checked every week when the tyres are cold. Poorly inflated tyres will not only affect the performance of the car but can also be incredibly dangerous.

How often should you change your oil?

It is often recommended that you should change your oil every 5,000 miles. However, it is always best to check your manufacturer’s guidelines. Or, get in touch with Wilmoths Citroën for some advice.

When does my cambelt need changing?

There is no fixed rule for when a cambelt needs changing as it depends on the car. We recommend you check your vehicle handbook for your manufacturer’s guidelines.

What does a full car service include?

A full service is a comprehensive service that covers multiple points including the horn, lights, brakes, fluid levels, exhaust, tyres, wheel bearings, shock absorbers, pollen and oil filters.

What is checked on an MOT?

MOT tests include checks of lamps, reflectors, electrical equipment, steering, suspension, brakes, tyres, seat belts, exhaust, structure, the driver's view of the road and general items like the registration plates. If you would like more information, please contact Wilmoths Citroën.